Diagnostics & Repairs

Diagnostics & Repairs

We repair all VW & Audi infotainment electronics (including: RNS-E, 2G and 3G MMI, MIB, MQB, RCD-510 and RCD-310 Radios, MFD, RNS-510, RNS-315, RNS-310, Discover Media and PRO Navigation Systems).

We also:

Repair other VAG brands like Skoda Amundsen and Columbus, Seat Navigation and Radio systems as well as VW Commercial units.

Repair/replace cracked, scratched screens, damaged amplifiers, faulty or failing hard drives, CD & DVD optical disc drives, GPS Antennas, ‘Regensburg’s Syndrome’, ‘Welcome to Volkswagen’ screen, Firmware and Software repairs and many other electronic failures.

Update firmware/software and maps for All VW and Audi Systems including Speed Cameras at very competitive prices.

ENQUIRY FORM

Please, submit your repair enquiry and we will get back to you with further advice.

REPAIR ENQUIRY

REPAIR FORM

Please use this form and include it when sending your equipment to us for diagnostics or repairs.

REPAIR FORM
FAQ - FREQUENTLY ASKED QUESTIONS:
My System is faulty - can you fix it?

Yes we Specialise in VW Group (VW, Audi, Seat, Skoda) Technology upgrades and repairs. Rather than replacing the complete systems we can fix the individual faulty components and save you £££.

How much does the repair cost?

Cars are full of electronics these days and not one car is the same as another even if it is the same model. This is why we need your car’s Registration and VIN/Chassis number to identify your car’s specification. We will then be able to advise further on the next steps to proceed. Usually we will either need you to send the faulty system to us or book diagnostics at our premises if we also need your car. In summary, ‘one size fits all’ cannot be applied here as even the same malfunction behaviour could mean a different fault all together

How much do the diagnostics cost?
  • Diagnostics are free of charge when you send the faulty system to us (Return P&P charges apply).
  • Diagnostics at our premises are also free of charge to determine the fault with the diagnostic computer (usually 15 minutes). We will then provide further information as to what next steps need to be taken. For example:
    • We need to remove the faulty system for further diagnostics in our workshop - no diagnostics charge.
    • We need to run further physical diagnostics in the car - cost is £75+VAT per hour (e.g. checking power circuits, removing panels to get to the faulty component etc).
How can I find out if I need to send the system or book diagnostics at your premises?

In order to assist you promptly please fill in the ENQUIRY FORM and include your car Reg. and VIN/Chassis number. We need those details to check the specification of the electronics installed in the car. This helps us to identify all the components so we can advise further on the next steps

Can I call you with my enquiry?

The best way to get in touch with us is via the ENQUIRY FORM. Please include the Reg and VIN/Chassis number of your car. We cannot help without these details.
Upon receiving it our technical team will verify your car specification and one of our representatives will be in touch. You can also call us however we can’t provide any technical information without first verifying your car details and therefore most often you will be directed to fill in the form on our webpage.

How long does it take for diagnostics?

Diagnostics can take anywhere from 15 minutes up to several hours depending on the fault and the car specification. If you are sending the equipment to us - this usually will be checked within 24h-48h* from the moment it’s received.

If you need to bring the car to us, we will advise beforehand how long it could take so you can plan your day better. (*not guaranteed)