Satnav Systems was established in 2003 offering OEM Infotainment upgrades for VW & Audi Dealers and individual customers.
We specialise in VAG Group Cars only (VW, Audi, Porsche, Skoda and Seat) and today offer a wide range of OEM Upgrades as well as a Repair Service.
Our advanced knowledge and expertise continue to evolve with the times, and our levels of quality and efficiency make us the market leaders in our field.

We pride ourselves on our family-style approach and to put it simply:

We are big enough to cope, small enough to care!

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Est. 2003
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Over 150 years of combined Automotive Expertise & Experience
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Trusted Across the VAG Dealer Network
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Dealership & Retail Affiliated
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➔ Why Us?
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5⭐ Google Reviews 
Antony WaltonAntony Walton
13:22 11 Jul 24
Absolutely fantastic service from Hamid and his team. All the steps to fix my car stereo issue were clearly explained with no pressure or hard sell. The work was completed ahead of time.Would highly recommend.
fatih zukorlicfatih zukorlic
11:14 11 Jul 24
The SNS team is really responsive and eager to help customers by providing information about the infotainment upgrade. Special thanks to Hamid for his really fast response.
Deb HaynesDeb Haynes
18:59 10 Jul 24
Very good service, really informative, explained cause of problem, what was needed to be done to fix it. All done while I waited. A few extras also added. Thanks Hamid. VW T6 infotainment unit.
Mark HallidayMark Halliday
14:43 10 Jul 24
I just turned up without an appointment and Hamid was able to offer a free diagnostic (my VW dealer wanted to charge me £150 just for this) and the team were able to resolve my issue within 90 mins. Excellent service.
Jo YuJo Yu
10:30 09 Jul 24
Came in a few weeks ago to get some front and back parking sensors fitted for my little Beetle. James and the team were amazing from the start to finish. They answered all my emails very promptly, sent over detailed instructions on how to get to the office, offered me tea while I waited for the car to be ready, sat with me in the car to explain everything I needed to know about my new upgrades. James advised me to upgrade my app connect and it was definitely a wise decision. I even got a nice little Beetle-themed umbrella as a gift!!I’m so happy with the service they provided!! Highly recommended!!
Eric BarcataliEric Barcatali
15:50 05 Jul 24
Excellent service all around which is rare when you speak to a service provider. Keep up the excellent customer service and care.
Irfan AliIrfan Ali
11:42 04 Jul 24
I have had an absolutely brilliant experience with SNS, from start till end. I sent an email to book an appointment, had to change it closer to date, which was done without any fuss.Task at hand: My unit was examined in front of me, I was asked all the relevant questions (which I already had in my mind and I wanted to ask them first, but..). Then I was explained the problem, how common it is, and 3 possible solutions offered for me to choose from with no pressure to decide on any one of them. All my anxieties evaporated by this time now. I was told job will be done by 13:30, and by 13:30 I as back in my car looking at the wonderful repairs.Communication: Great, very quick response to my email queries.Hospitality/customer service at site: Had place to sit in and wait while the job was being done. Had great coffee and free wifi and so I ticked a few things off my ticklist of things to do :). There was guy from Preston in the waiting room who had drove in to get his car fixed.Hamid spent a great deal of time trying to explain things to me before repair was done, and gave an excellent demo of the infotainment system after it was put back. He even gave me a few tricks on the car controls.All in all, I have reviewed many places, parks, restaurants, retail, electronics, hospitals etc... But this is one review I actually am enjoying writing. I certainly don't want to have any problems in my car, but now, at least I know there is a place I can go for a fix.Please do watch the video on instructions to reach the address, I wouldn't have been able to find it without watching the video.In summary, I highly recomend SNS for your car infotainment troubles.Thank you Hamid for a truely wonderful experience.
Robert GreenacreRobert Greenacre
16:56 01 Jul 24
Long story short: I had a major failure of my stance system on my Golf GTD and was advised to contact Hamid at SNS. I took the car to their factory and within just a few minutes the control was removed and diagnosed as being the fault element in the system.I was given a breakdown of the problem and given various repair options to suit my budget.I selected the appropriate option and a full repair was carried out and various software elements updated. This took roughly an hour and a quarter and I left with a fully working car.I cannot praise highly enough the professional service I received from Hamid and would highly recommend SNS for any VW electronic problems as well as new equipment installs.Thank you Hamid and your team of technicians.
Edoardo ComarEdoardo Comar
12:35 01 Jul 24
My VW T6 van had a degrading touchscreen - well known issue in the community forum who advised me to go to SNS.Booked appointment over email, defect was quickly assessed and quoted. I accepted and job was done while I waited.Very professional company that knows what they do
Anthony GooldAnthony Goold
13:13 27 Jun 24
I'm really impressed. Exceptional service. They did exactly what they said they would do, in the time frame they said it would take, for the price they quoted. no drama - Totally recommended.
Matthew HeynMatthew Heyn
09:54 26 Jun 24
Brilliant work and really helpful team. So courteous and accommodating. Thank you.
David TaylorDavid Taylor
17:03 25 Jun 24
Excellent service. They fixed the bluetooth on my Audi when nobody else seemed to have a clue what to do
skb kellyskb kelly
22:09 24 Jun 24
Great service from Hamid from start to finish. Prompt response to emails, and waiting for me at appointed time on arrival. Repair to my satnav system effected without fuss and helpful explanation of the system to me when complete. Wifi and a coffee whilst I waited and fixed ahead of schedule at a fair price - certainly much less than the replacement cost!
Matthew WebsterMatthew Webster
19:10 21 Jun 24
Great Customer service, fitted me in a super short notice. really friendly definitely worth it!
Jon GowerJon Gower
15:14 19 Jun 24
A truly professional company to deal with.Hamid provided Comprehensive and detailed responses at all stages of the process. Work completed to a high standard and at reasonable cost. I wouldn’t hesitate to use them again or to recommend them to others.
Lee LearyLee Leary
07:46 19 Jun 24
very good service Hamid explained my choices and recommended me a new radio which was fitted in less than a hour very happy with the new unit thank you
Lee MendayLee Menday
18:41 17 Jun 24
From my first communication with SNS (SatNav Systems) and in particular Hamid, I knew the outcome would be positive.After being told by most companies that I would need to replace the headunit in my VW and at great expense. Humid was confident that SNS would be able to repair the unit. Environmentally it makes sense!Professional, informative and thorough.Thank you SNS!
Gordon BryantGordon Bryant
16:49 17 Jun 24
Yeti satnav repair and upgrade. SNS were friendly and helpful from first contact. The work was done efficiently, quickly and in less time than expected. I would have no reservations in recommending them.
Alan AbrahamsonAlan Abrahamson
09:15 13 Jun 24
SatNav Systems repaired the info system on my VW. They diagnosed the fault and proposed solutions with costs and timescales clearly explained. I found them very professional and curteous at all times.
Jason MJason M
16:09 12 Jun 24
Great experience modifying the standard PCM system in a 2023 Porsche Macan - specifically making Apple CarPlay run to full screen. It was a big blip for me in the otherwise excellent Macan interior and in car information systems - such an odd limitation. However SatNav systems have worked out how to reprogram this to work as it should have done as standard. The guys are a professional outfit that do a lot of work for VW Group and others - got immediate confidence (particularly as the owner of a very new car) that they knew what they were doing and wouldn't invalidate any warranties. Excellent, highly recommend.
Penny ChaferPenny Chafer
08:17 11 Jun 24
I visited SatNav systems to sort out my Satnav on my Skoda yeti. Hamid could not have been more helpful. A professional, friendly and very informative service. It was worth the 2 hour drive each way. I cannot praise them enough and would recommend them to anyone. Many thanks.
Kevin DennettKevin Dennett
07:14 11 Jun 24
Excellent customer service, repaired my VW media unit on site while I waited in their well-equipped waiting room (Drinks/WiFi/Power/Mags). Highly recommended.
Colin LaceyColin Lacey
17:09 10 Jun 24
Brilliant service solved problem and was significantly cheaper than Skodas extortionate priceThanks Hamid will recommend
Georgina SmithGeorgina Smith
17:03 09 Jun 24
Hamid was patient and not at all patronising. He explained what was wrong with my screen and put it right. I was able to wait in a well appointed room and get on with some work. An efficient and professional experience.
Helen DeaconHelen Deacon
11:34 07 Jun 24
A fantastic service from Hamid at SatNav Systems. Everything was handled very efficiently via email, from initial enquiry through to repair. I sent in my media unit which had become increasingly unresponsive over a period of months due to problems with the touchscreen and buttons. My unit was repaired and up-graded and sent back within a week. The cost was a fraction of what I had been quoted by the dealer for a new unit. Would highly recommend this company for anyone experience problems with their car media units.
Mike OrmondMike Ormond
08:17 06 Jun 24
Excellent service from Hamid and his team. My VW Composition media unit had been misbehaving for some time and the cost to repair was going to be substantial. I sent the unit to SatNav and received a prompt diagnosis of the repairs needed. Hamid offered me a number of options including a reconditioned unit which I accepted. The new unit was dispatched within 24 hours and is working perfectly.Very happy with the service provided and would certainly recommend SatNav Systems.
Tom KennedyTom Kennedy
13:59 05 Jun 24
I can honestly say that Hamid at SatNav Systems provided the best customer experience I think I've ever had. Highly professional and efficient, and critically -saved me £3000 I would have otherwise had to spend at the dealership
Keith Le PageKeith Le Page
18:46 04 Jun 24
I had given up on my Skoda entertainment/satnav system with the price quoted by the dealer - £4,500. I can sing to myself for much less! However my local garage (not the dealer) made me aware of Satnav Systems and they fixed the system for just over 10% of the dealer quote. Extremely helpful and professional in every respect. If only all organisations were like this....
Ben MBen M
11:04 04 Jun 24
Repaired and upgraded a Skoda radio/Satnav unit that had succumbed to the common screen control faults.While it is possible to ‘bodge’ this repair, Hamid gave sound advice as to why this was not a good solution and provided two options for proper repair. I took the second option which was not particularly cheap, but provided a much enhanced functionality.Turn-around was very fast, but unfortunately the courier temporarily ‘lost’ the item when returning to me. Hamid and his team instantly followed-up with the courier and resolved the issue is super quick time.I commend Hamid and his team for an excellent job throughout which they kept me informed of progress. The overall service attitude hit a rare 100%. I don’t see how they could improve on the service they provided; it was perfect!
john greenjohn green
10:15 04 Jun 24
Excellent
A BA B
17:11 03 Jun 24
Review from PR for work done 28 May 2024. Skoda Yeti touch screen was completely inoperative. New digitiser fitted & unit updated including latest maps - all done within 2 hours. Everything's working perfectly now. Many thanks to Hamid and his team.
robert goodsellrobert goodsell
16:04 03 Jun 24
I can't commend Hamid and Satnav Systems highly enough - they deserve six stars. My Skoda Yeti touch screen started to fail, I contacted my main agent who said they couldn't give me an appointment for diagnosis for six weeks, the cost would be £250 just for diagnosis, and a replacement unit was likely to be at least £1500. I found SNS thro' a google search. They offered me an appointment 2 days ahead, free diagnosis and a 95% probability of being able to fix the unit in two hours. It took two hours + twenty minutes to repair the system, and for just a few hundred pounds. The firmware was upgraded as well which added a couple of additional features. Thank you team.
Alex MayerAlex Mayer
12:27 03 Jun 24
Very helpful, extremely accommodating.Provided me with wifi and a place to work whilst my vans repair works were undertaken.
Alan GarrettAlan Garrett
08:53 02 Jun 24
Great service from Hamid and the team, would recommend 100%.
malcolm jamesmalcolm james
20:25 31 May 24
It is rare these days to do business with a company whose staff are polite, courteous, helpful and extremely knowledgable. I am pleased to have had my Yeti Amundsen repair and upgrades done by Hamid and his team.
piano starterpiano starter
16:05 31 May 24
Our VW Golf 7.5 sat nav and all the other features of the infotainment system stopped working (technically an MOT fail). I took it to my local dealer who was completely useless, charged £130 to say they could not find the fault and with no explanation offered to replace the whole unit for £2,882.45.Rather upset I Googled the problem and came up with Satnav Systems (UK) Ltd and their demonstration video seemed to be identical to my problem. I enquired and had very prompt responses from Hamid who was positive he could help.It was a two and a half hour drive each way, but well worth it. Hamid greeted us straight away, had the problem identified promptly and went through several options very clearly with varying costs (all much lower than VW). He kept us informed of progress and topped up with refreshments. The whole process took two hours. Much of this time was waiting for the unit to be registered with VW in Germany. There is wi-fi there so you could take a lap top and work from the pleasant waiting room. Hamid went through the full functionality of the new infotainment system and set it all up with our preferred radio channels and our phones.Really excellent customer service. We paid half the price quoted by VW for the same thing with a two year warranty.Do watch the video showing how to get to the workshop as it is not easy to find especially if you have no sat nav. Really happy customer and I think our VW garage staff could learn a lot in customer service from visiting this wonderful establishment. Hamid clearly enjoys helping his customers so much.Many thanks, we enjoyed our day out.
Matthew GreeningMatthew Greening
14:19 31 May 24
Just had my Skoda infotainment system returned. What a great company. Initial online assessment, quick reply that repair is probable, sent off the unit, very quick reply with positive response and quote. Then provided further options at lower cost which suited me better. Work then done fast and unit returned (very well packaged) within couple of days.Excellent service.
Philippa ColdrickPhilippa Coldrick
15:29 30 May 24
Fantastic service, great communication and very quickly had our Audi part repaired and returned
Ad MudgilAd Mudgil
14:55 30 May 24
I bought a Skoda Scala recently. I was quite frustrated and disappointed as Android Auto never worked on my car. I tried contacting Skoda who clearly said there is nothing that can be done and I have to use my phone for google maps. Contacted several other dealerships who couldn't help as well. Then Sat Nav came to the rescue, my initial contact was James who assured me that this can be activated on the vehicle. Now I have Android auto plus digital parking sensor in my car! Thank you so much James! Feels so much better when I'm driving.
Croydon AirportCroydon Airport
15:38 29 May 24
James looked after me very well before and during the visit and I was very pleased to get the 10 year old wiring of my display screen repaired. Local Audi dealership was just not interested in doing this kind of work so it was great to find Satnav Systems. Thank you. Graeme
Chris PatrickChris Patrick
11:59 29 May 24
I had front parking sensors and a reversing camera fitted recently. The whole experience was vey good. The communication was excellent and the appointment prompt. The video of how to get to the premises was useful and the demonstration of how the new kit worked in the car once fitted was very useful. Would thoroughly recommend Satnav systems.
Thomas CowanThomas Cowan
09:29 29 May 24
However you arrived at Satnav Systems you have arrived at the right place. So refreshing to find someone like Hamid. I'm in my 80's and worked with aircraft electronics all my working life. Hamid speaks the language I understand and agree with. Everything revolves around money. I have a low milage 2018 Polo from new and the Information system stopped, VW would change the F5 unit for £3000. Not the thing you want to hear, Hamid sorted me out for a lot less, still money but a lot lot less. Thank you Hamid, I recommend you to all others.Tom Cowan
Eugene ColemanEugene Coleman
09:48 28 May 24
Fantastic service from Hamid and Satnav systems. They came highly recommended and I can see why. Incredibly helpful and always quick to respond. They even accelerated my repair, working over a bank holiday so I’d have my media unit back in time for a long distance road trip.I would highly recommend.
Alex O'ConnorAlex O'Connor
09:31 25 May 24
Thank you Hamid for repairing the satnav on my VW California Ocean. You were a pleasure to deal with. You updated it with the latest technology and left it better than new . It took no more than two hours and you took the time to explain what you had done and all the improvements. Your team were courteous and gave me some excellent coffee whilst I waited in your reception area.
joanfrank Underhilljoanfrank Underhill
15:31 24 May 24
We cannot rate the service we received today too highly. Hamid and his staff were so courteous and efficient at diagnosing the fault on the infotainment system on our Yeti.They then proceeded to carry out a repair and update the system all within 90 minutes.We were made to feel very comfortable in their waiting room and offered a drink, supplied with magazines and access to Wi-FiThank you.
JimbobJimbob
06:08 23 May 24
Very pleased with Satnav systems - quick efficient service. Would definitely highly recommend this company if you have an issue with your vw infotainment unit.
DEREK HAYNESDEREK HAYNES
21:45 22 May 24
Encouraged by others’ praise of Hamid and his team at Satnav Systems, I took my 67-plate VW Kombi to them to (hopefully) fix its failing Discover Media system. Having been met by a cheerful Hamid upon my arrival, and having had the process explained to me, I was heading home with a fully functioning system just 2 hours later. Now that’s what I call a result! Very professional attitude, and – as well as having had the firmware and maps updated to the latest versions - some extra advice from Hamid about a few features of the system I hadn’t even known about. Do I recommend Satnav Systems? What do you reckon!
Manny SahotaManny Sahota
20:44 22 May 24
What a great experience, Hamid and team at Satnav were absolutely amazing,the advice I got was amazing and the work carried out was beyond my expectation, well done Satnav team, will recommend without hesitation, great job
Mark MongerMark Monger
01:23 25 Jan 24
Was recommended to come here by my local VW Dealership.A little worried about the outcome as it was a 4.5 hour round trip from home.I emailed Hamed the owner many many times to ask him lots of questions on what he could do and what options were available for my non functional satnav,, I got a good feeling as I had all my emails answered very quickly in detail.In summary Hamid is a professional honourable and humble man who wants everyone to leave him happy about what he has done for them.I am a very hard person to please but hand on heart I am blown away by his customer care and explaining exactly what the options are to resolve the issue with several solutions at prices to suit how much you are willing or able to pay.I absolutely have no hesitation recommending this Company.
The WebbsThe Webbs
22:31 24 Jan 24
Great service from Hamid today, following an issue with the entertainment system in my VW Polo. A warm welcome and a coffee whilst I waited. The problem was explained to me, along with a cost effective solution. Repaired and on my way within two hours. Very happy with service. Highly recommended. So glad I found them. Thank you.
Mike PetittMike Petitt
18:59 24 Jan 24
Thank you so much Satnav systems for the brilliant sevice you provided for the installation of a parking camera and front/ rear sensors for our VW Polo.From the professional and polite service provided by Ben, in arranging the fitting of a rear view camera and maneuvering sensors, to Gregory for his impeccable fitting of the equipment and also to Alex for identifying and correcting the slight gliche in the cars software all stages were handled so well.Thank you once again and I will not hesitate in recommending your company in the future.Best RegardsMike Petitt.
Gina WayGina Way
22:24 23 Jan 24
Very courteous and efficient service. Highly recommended.
G ThompsonG Thompson
16:17 22 Jan 24
One of the best services I can remember experiencing. Incredibly courteous staff who could not have done more to make me feel welcome. The work has been completed successfully on my car and I was given excellent instruction on how to use it. The other customers in the waiting area appeared equally impressed as I was by Satnav Systems, their staff and service.
John MichieJohn Michie
14:51 19 Jan 24
Exceptionally helpful, friendly, and comprehensive service. A delight to deal with. I delivered my unit, Hamid confirmed it could be repaired, and I returned two hours later (I could have waited in their comfortable customer area with hot drinks). They even refitted it and set it up. All at a bargain fraction of the price of a new unit.
neal bushellneal bushell
16:11 02 Nov 23
What a great service. Really quick to respond to emails. And making a booking. And so helpful for putting my mind at rest of what work is to be carried out. Turned up for my appointment. And went over what will be done and upgraded. So pleased with what they have done. Made my pride and joy Better than new. And would highly recommend there services to anyone.
Robert NewellRobert Newell
18:51 01 Nov 23
I took my Audi A3 to James and his team at Satnav Systems LTD for a diagnostic, and they exceeded my expectation. Previously, another garage had trouble diagnosing the same problem. Satnav Systems swiftly diagnosed it as a Bluetooth module issue and fixed it, all while I waited, saving me a substantial amount compared to a quote from an Audi dealer. I highly recommend them for any infotainment repairs.
Nigel MayfieldNigel Mayfield
12:10 01 Nov 23
My initial email enquiry to Sat Nav Systems was responded to very promptly with full explanations and several cost option's.On receiving my Skoda Yet infotainment system Sat Nav Systems sent me a full diagnostic report and options of different upgrades for additional services if required. Note, all repairs are guaranteed for 12 months, very re-assuring.I chose the basic repair and upgrade which comes with speed cameras, something not standard on a Yeti. My system was returned within two working days, what a service in this present age!All through my first time dealings with Sat Nav System's their prompt communications was very professional and re-assuring.I highly recommend Sat Nav Systems and would not hesitates to use them in the future if required.
Mark BrennanMark Brennan
09:41 01 Nov 23
Fantastic service, very knowledgeable and professional
Charles ThompsonCharles Thompson
09:38 01 Nov 23
Our Skoda Yeti Amundsen MIB2 infotainment system was suffering intermittent problems - unresponsive touch screen, radio changing stations on its own and the system buttons failing to work.Web-based Skoda and Yeti-specific user forums revealed that our problems were common, and we even had other Yeti owners approach us asking about the same problems they were experiencing.Dealership response to what seems to be a widespread problem was a complete unit change at considerable expense. However, the on-line forums pointed us towards first-class, economic resolution at Satnav Systems.Hamid and his team were brilliant, responding rapidly to on-line enquiries and setting up an appointment for diagnosis and rectification. Within a couple of hours, which we spent in the comfortable waiting room with hot drinks provided, the system was not only repaired but significantly upgraded with an HD touch screen, satnav speed cameras and Skoda SmartLink installation! Hamid gave us an excellent in-car briefing on all the changes. He also set up Apple CarPlay for us.We can't recommend Satnav Systems enough - brilliant service, lovely people and a good price! What's not to like?
Jeremy FindlayJeremy Findlay
21:00 27 Oct 23
Highly recommend Satnav Systems, amazing customer service & great value.Took my Skoda Yeti to them with a poorly functioning touchscreen.Hamid's knowledge & professionalism were excellent. He examined my stereo unit & explained everything clearly.The team repaired my unit quickly, while I waited in a comfy lounge area & the coffee was good.Really could ask for more!!!
Anthony D'Arcy-IrvineAnthony D'Arcy-Irvine
11:07 27 Oct 23
I contacted Satnav Systems after my Golf Infotainment system screen suddenly went blank. Hamid responded on a Sunday and I arranged for a visit a few days later to investigate the fault and arrange a repair.Hamid found the fault and clearly explained the various options available and information on the guarantee. The costs were considerably less than the prices quoted by the VW main agent.The repair was carried out in under two hours during which time we were well looked after by all the very friendly staff and kept fully in the up to date on progress. The new unit was coded for my car and my wife and I were then fully briefed on its functionality.Hamid and his team were highly professional and I would not hesitate to recommend them to anyone wishing to have their system repaired. They offer a 5 star service – thank you.
Carl KnightCarl Knight
21:29 26 Oct 23
I cannot praise this company enough, easy communication, prompt response to emails, arranged a visit was sent clear instructions on how to find them, on arrival warmly greeted, given a rather nice coffee and shown to the waiting room, 25 minutes later i had an answer to the issue and a quote for repair, once the go ahead was given the repair took little over an hour and the unit works as well as new! Ive even noticed a few new settings in the reverse camera. - polite, respectful and flawless service - and the price was over £1500 less that VW. - thank you again Hamid.
GUHENDRAN RAVI-SHANKARGUHENDRAN RAVI-SHANKAR
21:02 24 Oct 23
Faulty MMI unit, Audi S5, around 7500 miles. Dealer quote astronomical. Another firm couldn’t fix the problem. Luckily heard about Satnav solutions. Unbelievable, courteous, professional, knowledgeable service. Within 48 hours all fixed at a very very reasonable price. Most of All, nice people to work with!
Peter DeanPeter Dean
18:19 24 Oct 23
Email correspondence with Satnav Systems was first class, personnel were very friendly, especially Hamid Ataei who I dealt with most of the time. The repair was first class and he explained and demonstrated the repaired unit when re installed in my car. I felt very confident of their capability. I would not hesitate in recommending this company too anyone who has a faulty in car Satnav. The cost of the repair was not cheap but certainly cheaper than Skoda would have charged. Well done Satnav Systems. Well worth the 5 stars rating.
David McGovernDavid McGovern
11:49 24 Oct 23
My round trip to SatNav was 220 miles, but it was well worth it. The repair cost more than I had hoped, but was still very much less than the main dealer price, and all within half a day due to SatNav's comprehensive stock of spares, and diligent service. The best solution I could have reasonably hoped for.
R NR N
14:17 23 Oct 23
James and the team done an astonishing job, by sorting my issue in a timely manner for a reasonable price. Couldn’t recommend enough.
Paula OConnorPaula OConnor
19:42 19 Oct 23
VW Polo SE 2015 infotainment system fault -If there were six stars, that's what I'd give Hamid / Satnav Systems for his service. It was exemplary. I actually started to write my review in the waiting room!From the time I arrived, I felt welcome. Hamid came down to meet me. I was shown the loos (very important for a lady!), taken to the waiting area and had a very nice cup of coffee (in a mug, not a disposable). The waiting room is in the main office, which had such a quiet, calming atmosphere. It was very tidy and well-organised. Hamid explained to me that they would diagnose the issue without charge (unlike VW, who charged me £60 to tell me that they couldn't find what the issue was and then offered to replace it for £2K plus).For the time it took to drink my coffee, Hamid had returned to let me know what my options were and explained the costs (which were a fraction of what it would have cost with VW). I chose to get a new system fitted. Within 20 minutes or so of Hamid's consultation, my new infotainment system was fitted! Hamid took me out to the car and went through everything with me. He had reset the settings and showed me how to set my radio stations etc. After two years of having no car system and making do with a portable speaker and my 'phone, I had finally got my infotainment system sorted in less than an hour! I wish I had found Satnav Systems sooner! I can't thank Hamid enough. Such an excellent service! Highly recommended!
Millie RobsonMillie Robson
20:13 17 Oct 23
Was very pleased with the service at Satnav systems, the electrics on the car were all sorted and updated in under 3 hours 🙂
Gary LeeGary Lee
18:28 17 Oct 23
Excellent service, sorted out my issue within 10 minutes highly recommended
I found Sat Nav on line after my screen on my Golf mk 7 went blank.I was quoted well over £2000 pounds plus vat plus plus investigation by others.Sat Nav was only 10 minutes away from where I live so I made an appointment for them to trace the fault. I arrived and was greeted by Hamid and was shown into a very comfy waiting room whist they did the investigation.During the repair I was kept up to date on the work and cost and also well looked after.After talking to other customers who had travelled long distances I felt very lucky that I had only travelled a short distance.After the repair had been carried out Hamid went over what had been done and reset the information to the infotainment unit. I also got a two year guarantee.A very nice experience and of course much cheaper than the price I had been quoted by others. Thankyou.
Nav SahotaNav Sahota
12:54 13 Oct 23
Hamid and his team were absolutely fantastic, they were able to diagnose the problem within less than half an hour and provide a very efficient and professional repair. Hamid took the time to talk through the different options and explain why the fault had occured. Extremely pleased with the quality of the work and customer service. It was a pleasure to meet the team.
Mike WeeksMike Weeks
08:40 12 Oct 23
Excellent service. Great communications before my visit. Then a quick diagnosis and quote followed by quick repair while I was there. I now have a fully working system in my VW California for a fraction of the cost of other solutions. Thank you to Hamid and the team.
Richard GowerRichard Gower
08:32 10 Oct 23
Isn't it great when you meet and work with a helpful honest company ! Hamid was a gentleman. We had a problem with the consul on our VW Golf 2017, he quickly analyzed the problem, gave us several options that suited our budget and took us from a major problem to a solution that worked brilliantly. Thank you so much Hamid, excellent customer service from a reliable and honest company.
Ben TaylorBen Taylor
14:54 06 Oct 23
I took my car to these wizards this morning after booking in a couple of days ago. I'm a returning customer as they fixed my satnav for a very competitive price 2 years ago... 30 mins after arriving I was leaving and the system was fixed.... a quick removal and hard reset and hey presto! This time no charge which is exceptionally generous. What goes around comes around... I hope you get may more customers from this review - I can assure anyone contemplating it - This IS the place to get help.
Michael HenryMichael Henry
10:40 05 Oct 23
SatNav fitted adaptive cruise control into my Audi. The whole process from initial enquiry to handing the keys back and taking me through the improvements was done with James Geldenhuys in a very timely knowledgeable and efficient manner. Communications with James by phone and email was always excellent. I don’t anticipate any problems with the installation but if there ever are, I’m very content that SatNav will be on hand to sort them out. If only all companies could be so helpful courteous and well organised in dealing with their customers!
Stephen CarpaniniStephen Carpanini
09:40 04 Oct 23
Excellent advice, service and support. Am recommending them to everyone
Kim WoodKim Wood
17:51 02 Oct 23
Outstanding service by Hamid and his team, my Golf audio system failed unexpectedly, Hamid diagnosed the fault for free in 15mins then went on to fix it under 2 hours. I was charged £1194 instead of £2781 quoted by VW. Thank you Hamid for a very friendly and professional service, I strongly recommend SatNav Systems as a company to anyone and would use them again if need be.
Kate CurtisKate Curtis
19:31 27 Sep 23
I would highly recommend Satnav Systems. I arrived 30mins late for my appointment due to traffic, they were totally understanding and make me a coffee, which was just what I needed after a 2 &1/2 hour drive. Hamid explained the problem with my touchscreen and how they could fix it. He was able to do it straightaway for me, which was amazing. 2 hours later, I was on my way home with a touchscreen working. Thank you so much Hamid.
Sally PaveleySally Paveley
07:21 27 Sep 23
My experience at Satnav Systems was excellent. Hamid and his colleagues took time to explain the steps they were taking to diagnose the cause of the problem I had with my infotainment system - which wasn’t straightforward. They offered me options for a possible solution and kept me informed as they worked on my car. When it became apparent that there was still a problem they worked with me to try to find a different solution. They were professional and also seemed genuinely concerned to find a fix for me. I would thoroughly recommend them to anybody with infotainment issues.
Chris NorthChris North
12:21 31 Aug 23
Hamid was incredibly helpful in identifying the issue and providing options to rectify it. The service was great. The car was booked in at a time convenient to me and the issue fixed in less than 90 minutes. Really nice guys providing a better and cheaper alternative to what my local VW dealer was offering. Will definitely use them again if the need arises!
Tim HoughtonTim Houghton
08:37 23 Aug 23
I can highly recommend Hamid and the team at Satnav systems, from initial enquiry through to infotainment system fix they were responsive, informative and very knowledgeable. I agreed a date and time, I arrived over an hour early this proved no problem for Hamid who fitted me in straight away, he removed the module talked me through its problems, offered me alternative solutions did not pressure me, upon agreement of solution I chose to wait on premises while fix was done, this was done to utmost satisfaction. As I waited I was treated with friendliness and courtesy from all of the colleagues at Satnav. I found the experience reassuring and refreshing in this age
Chris HarrisonChris Harrison
15:02 01 Aug 23
A superb experience with Satnav Systems.I had been concerned that the head unit on my Transporter would need replacing. In a short time, after a very warm welcome, Hamid reassured me with his knowledge, expertise and professionalism, that he knew exactly what the problem was and that he could fix it while I waited. Which is exactly what he did!It was a pleasure meeting Hamid, I'm very pleased with the service I received and would be very happy to recommend Satnav Systems to anyone!Many thanks, Chris H
Antony WaltonAntony Walton
13:22 11 Jul 24
Absolutely fantastic service from Hamid and his team. All the steps to fix my car stereo issue were clearly explained with no pressure or hard sell. The work was completed ahead of time.Would highly recommend.
fatih zukorlicfatih zukorlic
11:14 11 Jul 24
The SNS team is really responsive and eager to help customers by providing information about the infotainment upgrade. Special thanks to Hamid for his really fast response.
Deb HaynesDeb Haynes
18:59 10 Jul 24
Very good service, really informative, explained cause of problem, what was needed to be done to fix it. All done while I waited. A few extras also added. Thanks Hamid. VW T6 infotainment unit.
Mark HallidayMark Halliday
14:43 10 Jul 24
I just turned up without an appointment and Hamid was able to offer a free diagnostic (my VW dealer wanted to charge me £150 just for this) and the team were able to resolve my issue within 90 mins. Excellent service.
Jo YuJo Yu
10:30 09 Jul 24
Came in a few weeks ago to get some front and back parking sensors fitted for my little Beetle. James and the team were amazing from the start to finish. They answered all my emails very promptly, sent over detailed instructions on how to get to the office, offered me tea while I waited for the car to be ready, sat with me in the car to explain everything I needed to know about my new upgrades. James advised me to upgrade my app connect and it was definitely a wise decision. I even got a nice little Beetle-themed umbrella as a gift!!I’m so happy with the service they provided!! Highly recommended!!
Eric BarcataliEric Barcatali
15:50 05 Jul 24
Excellent service all around which is rare when you speak to a service provider. Keep up the excellent customer service and care.
Irfan AliIrfan Ali
11:42 04 Jul 24
I have had an absolutely brilliant experience with SNS, from start till end. I sent an email to book an appointment, had to change it closer to date, which was done without any fuss.Task at hand: My unit was examined in front of me, I was asked all the relevant questions (which I already had in my mind and I wanted to ask them first, but..). Then I was explained the problem, how common it is, and 3 possible solutions offered for me to choose from with no pressure to decide on any one of them. All my anxieties evaporated by this time now. I was told job will be done by 13:30, and by 13:30 I as back in my car looking at the wonderful repairs.Communication: Great, very quick response to my email queries.Hospitality/customer service at site: Had place to sit in and wait while the job was being done. Had great coffee and free wifi and so I ticked a few things off my ticklist of things to do :). There was guy from Preston in the waiting room who had drove in to get his car fixed.Hamid spent a great deal of time trying to explain things to me before repair was done, and gave an excellent demo of the infotainment system after it was put back. He even gave me a few tricks on the car controls.All in all, I have reviewed many places, parks, restaurants, retail, electronics, hospitals etc... But this is one review I actually am enjoying writing. I certainly don't want to have any problems in my car, but now, at least I know there is a place I can go for a fix.Please do watch the video on instructions to reach the address, I wouldn't have been able to find it without watching the video.In summary, I highly recomend SNS for your car infotainment troubles.Thank you Hamid for a truely wonderful experience.
Robert GreenacreRobert Greenacre
16:56 01 Jul 24
Long story short: I had a major failure of my stance system on my Golf GTD and was advised to contact Hamid at SNS. I took the car to their factory and within just a few minutes the control was removed and diagnosed as being the fault element in the system.I was given a breakdown of the problem and given various repair options to suit my budget.I selected the appropriate option and a full repair was carried out and various software elements updated. This took roughly an hour and a quarter and I left with a fully working car.I cannot praise highly enough the professional service I received from Hamid and would highly recommend SNS for any VW electronic problems as well as new equipment installs.Thank you Hamid and your team of technicians.
Edoardo ComarEdoardo Comar
12:35 01 Jul 24
My VW T6 van had a degrading touchscreen - well known issue in the community forum who advised me to go to SNS.Booked appointment over email, defect was quickly assessed and quoted. I accepted and job was done while I waited.Very professional company that knows what they do
Anthony GooldAnthony Goold
13:13 27 Jun 24
I'm really impressed. Exceptional service. They did exactly what they said they would do, in the time frame they said it would take, for the price they quoted. no drama - Totally recommended.
Matthew HeynMatthew Heyn
09:54 26 Jun 24
Brilliant work and really helpful team. So courteous and accommodating. Thank you.
David TaylorDavid Taylor
17:03 25 Jun 24
Excellent service. They fixed the bluetooth on my Audi when nobody else seemed to have a clue what to do
skb kellyskb kelly
22:09 24 Jun 24
Great service from Hamid from start to finish. Prompt response to emails, and waiting for me at appointed time on arrival. Repair to my satnav system effected without fuss and helpful explanation of the system to me when complete. Wifi and a coffee whilst I waited and fixed ahead of schedule at a fair price - certainly much less than the replacement cost!
Matthew WebsterMatthew Webster
19:10 21 Jun 24
Great Customer service, fitted me in a super short notice. really friendly definitely worth it!
Jon GowerJon Gower
15:14 19 Jun 24
A truly professional company to deal with.Hamid provided Comprehensive and detailed responses at all stages of the process. Work completed to a high standard and at reasonable cost. I wouldn’t hesitate to use them again or to recommend them to others.
Lee LearyLee Leary
07:46 19 Jun 24
very good service Hamid explained my choices and recommended me a new radio which was fitted in less than a hour very happy with the new unit thank you
Lee MendayLee Menday
18:41 17 Jun 24
From my first communication with SNS (SatNav Systems) and in particular Hamid, I knew the outcome would be positive.After being told by most companies that I would need to replace the headunit in my VW and at great expense. Humid was confident that SNS would be able to repair the unit. Environmentally it makes sense!Professional, informative and thorough.Thank you SNS!
Gordon BryantGordon Bryant
16:49 17 Jun 24
Yeti satnav repair and upgrade. SNS were friendly and helpful from first contact. The work was done efficiently, quickly and in less time than expected. I would have no reservations in recommending them.
Alan AbrahamsonAlan Abrahamson
09:15 13 Jun 24
SatNav Systems repaired the info system on my VW. They diagnosed the fault and proposed solutions with costs and timescales clearly explained. I found them very professional and curteous at all times.
Jason MJason M
16:09 12 Jun 24
Great experience modifying the standard PCM system in a 2023 Porsche Macan - specifically making Apple CarPlay run to full screen. It was a big blip for me in the otherwise excellent Macan interior and in car information systems - such an odd limitation. However SatNav systems have worked out how to reprogram this to work as it should have done as standard. The guys are a professional outfit that do a lot of work for VW Group and others - got immediate confidence (particularly as the owner of a very new car) that they knew what they were doing and wouldn't invalidate any warranties. Excellent, highly recommend.
Penny ChaferPenny Chafer
08:17 11 Jun 24
I visited SatNav systems to sort out my Satnav on my Skoda yeti. Hamid could not have been more helpful. A professional, friendly and very informative service. It was worth the 2 hour drive each way. I cannot praise them enough and would recommend them to anyone. Many thanks.
Kevin DennettKevin Dennett
07:14 11 Jun 24
Excellent customer service, repaired my VW media unit on site while I waited in their well-equipped waiting room (Drinks/WiFi/Power/Mags). Highly recommended.
Colin LaceyColin Lacey
17:09 10 Jun 24
Brilliant service solved problem and was significantly cheaper than Skodas extortionate priceThanks Hamid will recommend
Georgina SmithGeorgina Smith
17:03 09 Jun 24
Hamid was patient and not at all patronising. He explained what was wrong with my screen and put it right. I was able to wait in a well appointed room and get on with some work. An efficient and professional experience.
Helen DeaconHelen Deacon
11:34 07 Jun 24
A fantastic service from Hamid at SatNav Systems. Everything was handled very efficiently via email, from initial enquiry through to repair. I sent in my media unit which had become increasingly unresponsive over a period of months due to problems with the touchscreen and buttons. My unit was repaired and up-graded and sent back within a week. The cost was a fraction of what I had been quoted by the dealer for a new unit. Would highly recommend this company for anyone experience problems with their car media units.
Mike OrmondMike Ormond
08:17 06 Jun 24
Excellent service from Hamid and his team. My VW Composition media unit had been misbehaving for some time and the cost to repair was going to be substantial. I sent the unit to SatNav and received a prompt diagnosis of the repairs needed. Hamid offered me a number of options including a reconditioned unit which I accepted. The new unit was dispatched within 24 hours and is working perfectly.Very happy with the service provided and would certainly recommend SatNav Systems.
Tom KennedyTom Kennedy
13:59 05 Jun 24
I can honestly say that Hamid at SatNav Systems provided the best customer experience I think I've ever had. Highly professional and efficient, and critically -saved me £3000 I would have otherwise had to spend at the dealership
Keith Le PageKeith Le Page
18:46 04 Jun 24
I had given up on my Skoda entertainment/satnav system with the price quoted by the dealer - £4,500. I can sing to myself for much less! However my local garage (not the dealer) made me aware of Satnav Systems and they fixed the system for just over 10% of the dealer quote. Extremely helpful and professional in every respect. If only all organisations were like this....
Ben MBen M
11:04 04 Jun 24
Repaired and upgraded a Skoda radio/Satnav unit that had succumbed to the common screen control faults.While it is possible to ‘bodge’ this repair, Hamid gave sound advice as to why this was not a good solution and provided two options for proper repair. I took the second option which was not particularly cheap, but provided a much enhanced functionality.Turn-around was very fast, but unfortunately the courier temporarily ‘lost’ the item when returning to me. Hamid and his team instantly followed-up with the courier and resolved the issue is super quick time.I commend Hamid and his team for an excellent job throughout which they kept me informed of progress. The overall service attitude hit a rare 100%. I don’t see how they could improve on the service they provided; it was perfect!
john greenjohn green
10:15 04 Jun 24
Excellent
A BA B
17:11 03 Jun 24
Review from PR for work done 28 May 2024. Skoda Yeti touch screen was completely inoperative. New digitiser fitted & unit updated including latest maps - all done within 2 hours. Everything's working perfectly now. Many thanks to Hamid and his team.
robert goodsellrobert goodsell
16:04 03 Jun 24
I can't commend Hamid and Satnav Systems highly enough - they deserve six stars. My Skoda Yeti touch screen started to fail, I contacted my main agent who said they couldn't give me an appointment for diagnosis for six weeks, the cost would be £250 just for diagnosis, and a replacement unit was likely to be at least £1500. I found SNS thro' a google search. They offered me an appointment 2 days ahead, free diagnosis and a 95% probability of being able to fix the unit in two hours. It took two hours + twenty minutes to repair the system, and for just a few hundred pounds. The firmware was upgraded as well which added a couple of additional features. Thank you team.
Alex MayerAlex Mayer
12:27 03 Jun 24
Very helpful, extremely accommodating.Provided me with wifi and a place to work whilst my vans repair works were undertaken.
Alan GarrettAlan Garrett
08:53 02 Jun 24
Great service from Hamid and the team, would recommend 100%.
malcolm jamesmalcolm james
20:25 31 May 24
It is rare these days to do business with a company whose staff are polite, courteous, helpful and extremely knowledgable. I am pleased to have had my Yeti Amundsen repair and upgrades done by Hamid and his team.
piano starterpiano starter
16:05 31 May 24
Our VW Golf 7.5 sat nav and all the other features of the infotainment system stopped working (technically an MOT fail). I took it to my local dealer who was completely useless, charged £130 to say they could not find the fault and with no explanation offered to replace the whole unit for £2,882.45.Rather upset I Googled the problem and came up with Satnav Systems (UK) Ltd and their demonstration video seemed to be identical to my problem. I enquired and had very prompt responses from Hamid who was positive he could help.It was a two and a half hour drive each way, but well worth it. Hamid greeted us straight away, had the problem identified promptly and went through several options very clearly with varying costs (all much lower than VW). He kept us informed of progress and topped up with refreshments. The whole process took two hours. Much of this time was waiting for the unit to be registered with VW in Germany. There is wi-fi there so you could take a lap top and work from the pleasant waiting room. Hamid went through the full functionality of the new infotainment system and set it all up with our preferred radio channels and our phones.Really excellent customer service. We paid half the price quoted by VW for the same thing with a two year warranty.Do watch the video showing how to get to the workshop as it is not easy to find especially if you have no sat nav. Really happy customer and I think our VW garage staff could learn a lot in customer service from visiting this wonderful establishment. Hamid clearly enjoys helping his customers so much.Many thanks, we enjoyed our day out.
Matthew GreeningMatthew Greening
14:19 31 May 24
Just had my Skoda infotainment system returned. What a great company. Initial online assessment, quick reply that repair is probable, sent off the unit, very quick reply with positive response and quote. Then provided further options at lower cost which suited me better. Work then done fast and unit returned (very well packaged) within couple of days.Excellent service.
Philippa ColdrickPhilippa Coldrick
15:29 30 May 24
Fantastic service, great communication and very quickly had our Audi part repaired and returned
Ad MudgilAd Mudgil
14:55 30 May 24
I bought a Skoda Scala recently. I was quite frustrated and disappointed as Android Auto never worked on my car. I tried contacting Skoda who clearly said there is nothing that can be done and I have to use my phone for google maps. Contacted several other dealerships who couldn't help as well. Then Sat Nav came to the rescue, my initial contact was James who assured me that this can be activated on the vehicle. Now I have Android auto plus digital parking sensor in my car! Thank you so much James! Feels so much better when I'm driving.
Croydon AirportCroydon Airport
15:38 29 May 24
James looked after me very well before and during the visit and I was very pleased to get the 10 year old wiring of my display screen repaired. Local Audi dealership was just not interested in doing this kind of work so it was great to find Satnav Systems. Thank you. Graeme
Chris PatrickChris Patrick
11:59 29 May 24
I had front parking sensors and a reversing camera fitted recently. The whole experience was vey good. The communication was excellent and the appointment prompt. The video of how to get to the premises was useful and the demonstration of how the new kit worked in the car once fitted was very useful. Would thoroughly recommend Satnav systems.
Thomas CowanThomas Cowan
09:29 29 May 24
However you arrived at Satnav Systems you have arrived at the right place. So refreshing to find someone like Hamid. I'm in my 80's and worked with aircraft electronics all my working life. Hamid speaks the language I understand and agree with. Everything revolves around money. I have a low milage 2018 Polo from new and the Information system stopped, VW would change the F5 unit for £3000. Not the thing you want to hear, Hamid sorted me out for a lot less, still money but a lot lot less. Thank you Hamid, I recommend you to all others.Tom Cowan
Eugene ColemanEugene Coleman
09:48 28 May 24
Fantastic service from Hamid and Satnav systems. They came highly recommended and I can see why. Incredibly helpful and always quick to respond. They even accelerated my repair, working over a bank holiday so I’d have my media unit back in time for a long distance road trip.I would highly recommend.
Alex O'ConnorAlex O'Connor
09:31 25 May 24
Thank you Hamid for repairing the satnav on my VW California Ocean. You were a pleasure to deal with. You updated it with the latest technology and left it better than new . It took no more than two hours and you took the time to explain what you had done and all the improvements. Your team were courteous and gave me some excellent coffee whilst I waited in your reception area.
joanfrank Underhilljoanfrank Underhill
15:31 24 May 24
We cannot rate the service we received today too highly. Hamid and his staff were so courteous and efficient at diagnosing the fault on the infotainment system on our Yeti.They then proceeded to carry out a repair and update the system all within 90 minutes.We were made to feel very comfortable in their waiting room and offered a drink, supplied with magazines and access to Wi-FiThank you.
JimbobJimbob
06:08 23 May 24
Very pleased with Satnav systems - quick efficient service. Would definitely highly recommend this company if you have an issue with your vw infotainment unit.
DEREK HAYNESDEREK HAYNES
21:45 22 May 24
Encouraged by others’ praise of Hamid and his team at Satnav Systems, I took my 67-plate VW Kombi to them to (hopefully) fix its failing Discover Media system. Having been met by a cheerful Hamid upon my arrival, and having had the process explained to me, I was heading home with a fully functioning system just 2 hours later. Now that’s what I call a result! Very professional attitude, and – as well as having had the firmware and maps updated to the latest versions - some extra advice from Hamid about a few features of the system I hadn’t even known about. Do I recommend Satnav Systems? What do you reckon!
Manny SahotaManny Sahota
20:44 22 May 24
What a great experience, Hamid and team at Satnav were absolutely amazing,the advice I got was amazing and the work carried out was beyond my expectation, well done Satnav team, will recommend without hesitation, great job
Mark MongerMark Monger
01:23 25 Jan 24
Was recommended to come here by my local VW Dealership.A little worried about the outcome as it was a 4.5 hour round trip from home.I emailed Hamed the owner many many times to ask him lots of questions on what he could do and what options were available for my non functional satnav,, I got a good feeling as I had all my emails answered very quickly in detail.In summary Hamid is a professional honourable and humble man who wants everyone to leave him happy about what he has done for them.I am a very hard person to please but hand on heart I am blown away by his customer care and explaining exactly what the options are to resolve the issue with several solutions at prices to suit how much you are willing or able to pay.I absolutely have no hesitation recommending this Company.
The WebbsThe Webbs
22:31 24 Jan 24
Great service from Hamid today, following an issue with the entertainment system in my VW Polo. A warm welcome and a coffee whilst I waited. The problem was explained to me, along with a cost effective solution. Repaired and on my way within two hours. Very happy with service. Highly recommended. So glad I found them. Thank you.
Mike PetittMike Petitt
18:59 24 Jan 24
Thank you so much Satnav systems for the brilliant sevice you provided for the installation of a parking camera and front/ rear sensors for our VW Polo.From the professional and polite service provided by Ben, in arranging the fitting of a rear view camera and maneuvering sensors, to Gregory for his impeccable fitting of the equipment and also to Alex for identifying and correcting the slight gliche in the cars software all stages were handled so well.Thank you once again and I will not hesitate in recommending your company in the future.Best RegardsMike Petitt.
Gina WayGina Way
22:24 23 Jan 24
Very courteous and efficient service. Highly recommended.
G ThompsonG Thompson
16:17 22 Jan 24
One of the best services I can remember experiencing. Incredibly courteous staff who could not have done more to make me feel welcome. The work has been completed successfully on my car and I was given excellent instruction on how to use it. The other customers in the waiting area appeared equally impressed as I was by Satnav Systems, their staff and service.
John MichieJohn Michie
14:51 19 Jan 24
Exceptionally helpful, friendly, and comprehensive service. A delight to deal with. I delivered my unit, Hamid confirmed it could be repaired, and I returned two hours later (I could have waited in their comfortable customer area with hot drinks). They even refitted it and set it up. All at a bargain fraction of the price of a new unit.
neal bushellneal bushell
16:11 02 Nov 23
What a great service. Really quick to respond to emails. And making a booking. And so helpful for putting my mind at rest of what work is to be carried out. Turned up for my appointment. And went over what will be done and upgraded. So pleased with what they have done. Made my pride and joy Better than new. And would highly recommend there services to anyone.
Robert NewellRobert Newell
18:51 01 Nov 23
I took my Audi A3 to James and his team at Satnav Systems LTD for a diagnostic, and they exceeded my expectation. Previously, another garage had trouble diagnosing the same problem. Satnav Systems swiftly diagnosed it as a Bluetooth module issue and fixed it, all while I waited, saving me a substantial amount compared to a quote from an Audi dealer. I highly recommend them for any infotainment repairs.
Nigel MayfieldNigel Mayfield
12:10 01 Nov 23
My initial email enquiry to Sat Nav Systems was responded to very promptly with full explanations and several cost option's.On receiving my Skoda Yet infotainment system Sat Nav Systems sent me a full diagnostic report and options of different upgrades for additional services if required. Note, all repairs are guaranteed for 12 months, very re-assuring.I chose the basic repair and upgrade which comes with speed cameras, something not standard on a Yeti. My system was returned within two working days, what a service in this present age!All through my first time dealings with Sat Nav System's their prompt communications was very professional and re-assuring.I highly recommend Sat Nav Systems and would not hesitates to use them in the future if required.
Mark BrennanMark Brennan
09:41 01 Nov 23
Fantastic service, very knowledgeable and professional
Charles ThompsonCharles Thompson
09:38 01 Nov 23
Our Skoda Yeti Amundsen MIB2 infotainment system was suffering intermittent problems - unresponsive touch screen, radio changing stations on its own and the system buttons failing to work.Web-based Skoda and Yeti-specific user forums revealed that our problems were common, and we even had other Yeti owners approach us asking about the same problems they were experiencing.Dealership response to what seems to be a widespread problem was a complete unit change at considerable expense. However, the on-line forums pointed us towards first-class, economic resolution at Satnav Systems.Hamid and his team were brilliant, responding rapidly to on-line enquiries and setting up an appointment for diagnosis and rectification. Within a couple of hours, which we spent in the comfortable waiting room with hot drinks provided, the system was not only repaired but significantly upgraded with an HD touch screen, satnav speed cameras and Skoda SmartLink installation! Hamid gave us an excellent in-car briefing on all the changes. He also set up Apple CarPlay for us.We can't recommend Satnav Systems enough - brilliant service, lovely people and a good price! What's not to like?
Jeremy FindlayJeremy Findlay
21:00 27 Oct 23
Highly recommend Satnav Systems, amazing customer service & great value.Took my Skoda Yeti to them with a poorly functioning touchscreen.Hamid's knowledge & professionalism were excellent. He examined my stereo unit & explained everything clearly.The team repaired my unit quickly, while I waited in a comfy lounge area & the coffee was good.Really could ask for more!!!
Anthony D'Arcy-IrvineAnthony D'Arcy-Irvine
11:07 27 Oct 23
I contacted Satnav Systems after my Golf Infotainment system screen suddenly went blank. Hamid responded on a Sunday and I arranged for a visit a few days later to investigate the fault and arrange a repair.Hamid found the fault and clearly explained the various options available and information on the guarantee. The costs were considerably less than the prices quoted by the VW main agent.The repair was carried out in under two hours during which time we were well looked after by all the very friendly staff and kept fully in the up to date on progress. The new unit was coded for my car and my wife and I were then fully briefed on its functionality.Hamid and his team were highly professional and I would not hesitate to recommend them to anyone wishing to have their system repaired. They offer a 5 star service – thank you.
Carl KnightCarl Knight
21:29 26 Oct 23
I cannot praise this company enough, easy communication, prompt response to emails, arranged a visit was sent clear instructions on how to find them, on arrival warmly greeted, given a rather nice coffee and shown to the waiting room, 25 minutes later i had an answer to the issue and a quote for repair, once the go ahead was given the repair took little over an hour and the unit works as well as new! Ive even noticed a few new settings in the reverse camera. - polite, respectful and flawless service - and the price was over £1500 less that VW. - thank you again Hamid.
GUHENDRAN RAVI-SHANKARGUHENDRAN RAVI-SHANKAR
21:02 24 Oct 23
Faulty MMI unit, Audi S5, around 7500 miles. Dealer quote astronomical. Another firm couldn’t fix the problem. Luckily heard about Satnav solutions. Unbelievable, courteous, professional, knowledgeable service. Within 48 hours all fixed at a very very reasonable price. Most of All, nice people to work with!
Peter DeanPeter Dean
18:19 24 Oct 23
Email correspondence with Satnav Systems was first class, personnel were very friendly, especially Hamid Ataei who I dealt with most of the time. The repair was first class and he explained and demonstrated the repaired unit when re installed in my car. I felt very confident of their capability. I would not hesitate in recommending this company too anyone who has a faulty in car Satnav. The cost of the repair was not cheap but certainly cheaper than Skoda would have charged. Well done Satnav Systems. Well worth the 5 stars rating.
David McGovernDavid McGovern
11:49 24 Oct 23
My round trip to SatNav was 220 miles, but it was well worth it. The repair cost more than I had hoped, but was still very much less than the main dealer price, and all within half a day due to SatNav's comprehensive stock of spares, and diligent service. The best solution I could have reasonably hoped for.
R NR N
14:17 23 Oct 23
James and the team done an astonishing job, by sorting my issue in a timely manner for a reasonable price. Couldn’t recommend enough.
Paula OConnorPaula OConnor
19:42 19 Oct 23
VW Polo SE 2015 infotainment system fault -If there were six stars, that's what I'd give Hamid / Satnav Systems for his service. It was exemplary. I actually started to write my review in the waiting room!From the time I arrived, I felt welcome. Hamid came down to meet me. I was shown the loos (very important for a lady!), taken to the waiting area and had a very nice cup of coffee (in a mug, not a disposable). The waiting room is in the main office, which had such a quiet, calming atmosphere. It was very tidy and well-organised. Hamid explained to me that they would diagnose the issue without charge (unlike VW, who charged me £60 to tell me that they couldn't find what the issue was and then offered to replace it for £2K plus).For the time it took to drink my coffee, Hamid had returned to let me know what my options were and explained the costs (which were a fraction of what it would have cost with VW). I chose to get a new system fitted. Within 20 minutes or so of Hamid's consultation, my new infotainment system was fitted! Hamid took me out to the car and went through everything with me. He had reset the settings and showed me how to set my radio stations etc. After two years of having no car system and making do with a portable speaker and my 'phone, I had finally got my infotainment system sorted in less than an hour! I wish I had found Satnav Systems sooner! I can't thank Hamid enough. Such an excellent service! Highly recommended!
Millie RobsonMillie Robson
20:13 17 Oct 23
Was very pleased with the service at Satnav systems, the electrics on the car were all sorted and updated in under 3 hours 🙂
Gary LeeGary Lee
18:28 17 Oct 23
Excellent service, sorted out my issue within 10 minutes highly recommended
I found Sat Nav on line after my screen on my Golf mk 7 went blank.I was quoted well over £2000 pounds plus vat plus plus investigation by others.Sat Nav was only 10 minutes away from where I live so I made an appointment for them to trace the fault. I arrived and was greeted by Hamid and was shown into a very comfy waiting room whist they did the investigation.During the repair I was kept up to date on the work and cost and also well looked after.After talking to other customers who had travelled long distances I felt very lucky that I had only travelled a short distance.After the repair had been carried out Hamid went over what had been done and reset the information to the infotainment unit. I also got a two year guarantee.A very nice experience and of course much cheaper than the price I had been quoted by others. Thankyou.
Nav SahotaNav Sahota
12:54 13 Oct 23
Hamid and his team were absolutely fantastic, they were able to diagnose the problem within less than half an hour and provide a very efficient and professional repair. Hamid took the time to talk through the different options and explain why the fault had occured. Extremely pleased with the quality of the work and customer service. It was a pleasure to meet the team.
Mike WeeksMike Weeks
08:40 12 Oct 23
Excellent service. Great communications before my visit. Then a quick diagnosis and quote followed by quick repair while I was there. I now have a fully working system in my VW California for a fraction of the cost of other solutions. Thank you to Hamid and the team.
Richard GowerRichard Gower
08:32 10 Oct 23
Isn't it great when you meet and work with a helpful honest company ! Hamid was a gentleman. We had a problem with the consul on our VW Golf 2017, he quickly analyzed the problem, gave us several options that suited our budget and took us from a major problem to a solution that worked brilliantly. Thank you so much Hamid, excellent customer service from a reliable and honest company.
Ben TaylorBen Taylor
14:54 06 Oct 23
I took my car to these wizards this morning after booking in a couple of days ago. I'm a returning customer as they fixed my satnav for a very competitive price 2 years ago... 30 mins after arriving I was leaving and the system was fixed.... a quick removal and hard reset and hey presto! This time no charge which is exceptionally generous. What goes around comes around... I hope you get may more customers from this review - I can assure anyone contemplating it - This IS the place to get help.
Michael HenryMichael Henry
10:40 05 Oct 23
SatNav fitted adaptive cruise control into my Audi. The whole process from initial enquiry to handing the keys back and taking me through the improvements was done with James Geldenhuys in a very timely knowledgeable and efficient manner. Communications with James by phone and email was always excellent. I don’t anticipate any problems with the installation but if there ever are, I’m very content that SatNav will be on hand to sort them out. If only all companies could be so helpful courteous and well organised in dealing with their customers!
Stephen CarpaniniStephen Carpanini
09:40 04 Oct 23
Excellent advice, service and support. Am recommending them to everyone
Kim WoodKim Wood
17:51 02 Oct 23
Outstanding service by Hamid and his team, my Golf audio system failed unexpectedly, Hamid diagnosed the fault for free in 15mins then went on to fix it under 2 hours. I was charged £1194 instead of £2781 quoted by VW. Thank you Hamid for a very friendly and professional service, I strongly recommend SatNav Systems as a company to anyone and would use them again if need be.
Kate CurtisKate Curtis
19:31 27 Sep 23
I would highly recommend Satnav Systems. I arrived 30mins late for my appointment due to traffic, they were totally understanding and make me a coffee, which was just what I needed after a 2 &1/2 hour drive. Hamid explained the problem with my touchscreen and how they could fix it. He was able to do it straightaway for me, which was amazing. 2 hours later, I was on my way home with a touchscreen working. Thank you so much Hamid.
Sally PaveleySally Paveley
07:21 27 Sep 23
My experience at Satnav Systems was excellent. Hamid and his colleagues took time to explain the steps they were taking to diagnose the cause of the problem I had with my infotainment system - which wasn’t straightforward. They offered me options for a possible solution and kept me informed as they worked on my car. When it became apparent that there was still a problem they worked with me to try to find a different solution. They were professional and also seemed genuinely concerned to find a fix for me. I would thoroughly recommend them to anybody with infotainment issues.
Chris NorthChris North
12:21 31 Aug 23
Hamid was incredibly helpful in identifying the issue and providing options to rectify it. The service was great. The car was booked in at a time convenient to me and the issue fixed in less than 90 minutes. Really nice guys providing a better and cheaper alternative to what my local VW dealer was offering. Will definitely use them again if the need arises!
Tim HoughtonTim Houghton
08:37 23 Aug 23
I can highly recommend Hamid and the team at Satnav systems, from initial enquiry through to infotainment system fix they were responsive, informative and very knowledgeable. I agreed a date and time, I arrived over an hour early this proved no problem for Hamid who fitted me in straight away, he removed the module talked me through its problems, offered me alternative solutions did not pressure me, upon agreement of solution I chose to wait on premises while fix was done, this was done to utmost satisfaction. As I waited I was treated with friendliness and courtesy from all of the colleagues at Satnav. I found the experience reassuring and refreshing in this age
Chris HarrisonChris Harrison
15:02 01 Aug 23
A superb experience with Satnav Systems.I had been concerned that the head unit on my Transporter would need replacing. In a short time, after a very warm welcome, Hamid reassured me with his knowledge, expertise and professionalism, that he knew exactly what the problem was and that he could fix it while I waited. Which is exactly what he did!It was a pleasure meeting Hamid, I'm very pleased with the service I received and would be very happy to recommend Satnav Systems to anyone!Many thanks, Chris H
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